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Clear answers about our eco-friendly products and delivery.
Zero waste means reducing waste to a minimum. Our products are designed to be reusable, biodegradable, or recyclable, from bamboo toothbrushes to concentrated detergents.
We deliver via express courier throughout Romania, in recycled cardboard packaging. Shipping costs 15 lei for orders under 150 lei, and shipping is free for orders over that amount.
No. All Earthonsale products are certified cruelty-free and do not contain animal-derived ingredients, except those clearly specified on the label (e.g., beeswax in certain items).
Yes, you have the right to return within 14 days of receipt, according to the law. The product must be in the same condition and in its original packaging. We handle the refund within a maximum of 10 business days.
On each product page, you will find an "Eco Details" section explaining the materials, origin, and reduced environmental impact. Additionally, our blog publishes weekly articles about sustainable choices.
To avoid unclear interpretations, we have gathered a few essential clarifications regarding our products and services.
By "zero waste" we mean products that significantly reduce packaging waste or are reusable, but we do not guarantee an absolute zero impact – it also depends on the usage method.
No. Some come from local producers, others are imported from Europe, but all meet the same ecological and sustainability criteria.
We exclusively use packaging made from recycled cardboard and kraft paper, without plastic wrap. Parcels are prepared manually, and shipping is done via standard courier service.
Yes, within 14 days of receipt, provided the product is in the same condition and original packaging. We do not accept returns for sealed personal hygiene products.
Each product has a sheet with details about materials, certifications, and the origin of components. If you have additional questions, you can write to us at the contact address.